2025-09-19

Beyond Customs

Image from Pixabay

"Beyond Customs I bought a watch," said Merlijn Kaiser in the novel Magnus by Arjen Lubach. The book is highly recommended, but this sentence deserves some attention.

Merlijn was at Amsterdam Airport Schiphol and took a flight to Stockholm. You will encounter only one authority that performs a check: security. Apologies for the vague term, but that’s what the airport itself calls it. It’s the inspection of your hand luggage and yourself, checking whether you’re carrying anything that could endanger the flight. Like scissors or explosives, just to name a few.
On flights outside the Schengen area (roughly outside Europe), you also encounter the Royal Netherlands Marechaussee (military police), who check your passport. But that’s not Customs. You almost never encounter Customs when departing the Netherlands; they’re only interested in goods traffic. So, dear Merlijn, there is no "beyond Customs" when you leave the Netherlands. You only encounter Customs when returning from abroad. You know, after you’ve picked up your luggage, just before the sliding doors where people are waiting to pick you up.
It’s not uncommon for responsibilities to be confused. In the past, many organizations thought that information security was something the IT department was responsible for. And the IT department, in turn, thought the security team should handle it all. Strangely enough, that was also the time when backups weren’t made for certain systems because the client ("the business") hadn’t asked for it. One side assumed everything would be taken care of, while the other side strictly followed the assignment—and nothing more.
Now it’s the opposite. The business largely realizes that they are responsible for securing their own environment, and that they may and must set requirements. At the same time, many standard measures have been introduced. When you buy a car, you don’t need to demand that it comes with brakes, seat belts, and airbags; the law has already arranged that for you. The same applies to information security: there are laws and regulations that describe the minimum requirements a system must meet. Of course, an organization or internal client can set higher requirements – if a risk analysis shows it’s necessary. Because you never take measures just for the sake of it.
That doesn’t mean ad hoc measures can’t be taken. This can happen, for example, when security professionals encounter a dangerous situation. While we’re not responsible for "handling everything," we are responsible for ensuring the organization is safe. In doing so, we sometimes apply professional judgment. A nice term that essentially means: this must be done now because I, in my role, judge it to be necessary. And you can trust that this judgment is based on expertise.
Back to Merlijn Kaiser. Where did he actually buy that watch? Schiphol Airport has two major shopping areas: one where you enter the airport buildings, and one beyond security. That’s where he bought the watch. Without seeing a single customs officer. But still, it’s a great book.


In the big bad world ...

 

No comments:

Post a Comment

Diverted

  Image from Pixabay On board flight KL1540 from Alicante to Amsterdam, a call was made for a medical doctor. Moments later, the captain ann...