2023-08-18

Surprising security

 

Photo by author

If you're going on a long trip, you can't pack clean underpants for every day. We did not seriously consider the option of turning a pair inside out after use and wearing it again the next day. No, really.

Fortunately, many hotels have a guest laundry. That is always a hassle. For starters, you usually need coins in the local currency. I had the ambition to make this a cashless trip. At our hotel in Seattle, I miraculously got away with this: the front desk manager asked how much we needed, pulled out his purse, and gave us the quarters we needed. In another hotel we could pay with a credit card. But most of the time we really needed coins. It left me with a colorful collection of international change.

But tumble dryers are also a hassle. Usually you have three options, which do not match the options in my mother tongue: cold, permanent press and hot. The first does little to help, while with the latter one might expect ending up with gnome clothes; at home we only throw towels in the dryer, which makes that option extra scary when you are traveling. That word "permanent" in the middle option also sounds pretty definitive, but since it's the middle option, it must be okay. At least, that’s what we thought. The laundry still came out clammy. Even after one more round. And that all takes time that you actually wanted to spend on tourist activities. And you can’t just leave: you keep the machines occupied, or you’ll find your laundry in a corner somewhere upon your return, while you have no idea who and what touched it. Ugh.

A hotel in Tokyo tackles this mild form of fear of contamination in a striking way. Their combined machines (washing and drying, already a godsend for tourists anyway) are equipped with a code lock. When you start your laundry you have to think up a code, and you will only get your laundry back after entering that same code. This way you are assured that nothing and no one can access your belongings. Of you are not supposed to keep the machine occupied all day long. But at least your laundry is safe.

That ‘s security where you do not expect it, but are happy with it. Do we have something similar in ICT? I thought about it for a long time, but I couldn't come up with anything. This is probably because in ICT we expect a lot from security and we would be surprised if this was not implemented these days. Even in situations where you find security a nuisance, you resign yourself to it – it's normal.

There are still plenty of opportunities. IoT equipment (the Internet of Things) still too often lacks proper security. We now have quite a few of those things at home. The dishwasher, the dryer, the solar panels, the air conditioning and the sound system: they all talk to our phones. But once installed, none of those devices ever ask: who are you? The solar panels only provide data, but I can instruct the other devices via my smartphone to do something or to stop doing so. And a hacker can do damage with that. Turn the stereo to max volume when no one is home and you're bound to have a neighborly fight. Dishwashers and tumble dryers may overheat or leak water if operated inappropriately. Fortunately, we don't have a smart kettle or toaster, because overheating is much easier to achieve with such devices.

IoT device manufacturers need to do better. “The letter S in IoT stands for security”. Yes exactly, that letter is not in the abbreviation at all. What also doesn't help, is the absence of a security section in the manual for devices that want to connect to my home network. The inner workings of security is explained nowhere, and I'm afraid that I already know why that information is missing. Meanwhile, all those devices know the password of my network.

What can you do yourself? If a "progressive" device has a password, change it immediately upon installation - otherwise the entire world will know your password. You could also place IoT devices in a separate network, for example your guest network. This prevents an intruder from accessing your data. Then again, many devices only communicate with your phone if they are on the same network. But with that phone I want to be on the trusted network, not on the untrusted network on which I allow everyone.

There is still a lot to be done in the field of IoT security. Surprise me.

 

And in the big bad world…

This section contains a selection of news articles I came across in the past week. Because the original version of this blog post is aimed at readers in the Netherlands, it contains some links to articles in Dutch. Where no language is indicated, the article is in English.

 

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